In computing, cookies are activity logs that allow Tendam to know about the activities you carry out as a user and client and their purpose is to establish metrics about the use of the web site and the contents most often visited, commonly known as “the user experience”.
Cookies can be classified according to different criteria into the following categories:
Depending on who issued the cookies:
Depending on the cookies’ life-cycle:
Depending on the purpose for which the cookies are used:
NAME | SERVER SENDING THEM | PURPOSE | OWN / THIRD-PARTY |
_gat_gtag_ | Google Analytics | Used to limit the percentage of requests. It compiles information about how visitors use the site. Duration: 1 minute. | Third-party |
_ga | Google Analytics | Used to differentiate users. Duration: 2 years. | Third-party |
_gid | Google Analytics | Cookie used to differentiate users. Duration 1 day | Third-party |
Pil_lenguage | Tendam.es | This recalls the language chosen by the user when browsing this page. As a result, users will see each page in their preferred language. Duration: 1 year. | Own |
Wfvt_* | Tendam.es | Cookie protecting the web site against malicious attacks. Duration: during the session | Own |
Wordfence_verifiedHuman | Tendam.es | Cookie used to offer security when surfing the web page. Duration 1 day | Own |
_ceg.s | Crazy Egg | This cookie is associated with the software provided by Crazy Egg Inc. It is used to analyse how users interact with the web during their sessions. Duration: 90 days | Third-party |
_ceg.u | Crazy Egg | Used to analyse and monitor the site’s visitors. Duration 90 days | Third-party |
_ceir | Crazy Egg | This cookie indicates whether the user had visited this site previously. Duration: 1,822 days | Third-party |
cookie_notice_accepted | Tendam.es | This cookie indicates whether the user has accepted the cookie usage message. Duration: 30 days | Own |
Tendam will make its best efforts to update this list as promptly as possible in the light of any new services included on its web site. However, on occasions during this updating, the list may no longer include a cookie, although this will always refer to cookies with identical purposes as those recorded on this list.
Specifically, the third-party service providers with whom we have contracted a service requiring the use of cookies are:
PURPOSE | SUPPLIER NAME | DESCRIPTION | FURTHER INFORMATION |
Analytical | Google Analytics | Real-time information about web page traffic. Duration and frequency of visits, country, region, device type, referral origin and search terms leading to the web page. Pages visited, searches carried out and purchases made (anonymous data). | See here |
If you wish, you can turn off our own cookies. However, if you do so, it is possible that certain features will not work correctly or your web surfing may become more difficult. For this reason we recommend that you keep them activated and delete them only if you wish to do so when you leave our Platform.
If you are using Google Chrome, go to the “Delete browsing data” option on the “History” menu. A pop-up menu will appear and you will be able to decide what information you wish to delete, including cookies.
If you are using Firefox, go to the “Clear history” option on the “History” menu. A pop-up menu will appear and you will be able to decide what information you wish to delete, including cookies.
If you are using Internet Explorer, go to the “Eliminate browsing history” option on the “Tools” menu. A pop-up menu will appear and you will be able to decide what information you wish to delete, including cookies.
If you are using the Android Chrome browser, go to the “Security and privacy” option on the “Settings” menu. A pop-up menu will appear and you will be able to decide what information you wish to delete, including cookies.
As you can see, the way to delete cookies is similar in all of the browsers so, if you use a browser that is not one of the ones mentioned, it will not be difficult for you to find the function enabling you to delete cookies data. You can also set up your system to delete all cookies automatically at the end of each web surfing session.
If you still wish to turn off all cookies after reading the recommendation above, you can set up your computer or device so that it does not store any of our cookies. We explain how to do this below:
If you are using Google Chrome, go to the “Customize and control Google Chrome” menu (normally in the top right-hand corner, just to the right of the address bar), click on the “Show advanced options” link and then click on the “Content set-up” option. There you will see the options available for cookies.
If you are using Firefox, go to the “Tools” menu (normally in the menu bar, just above the address bar), click on “Options” and then click on the “Privacy” tab. There you will see the options available.
If you are using Internet Explorer, go to the “Tools” menu (normally in the top right-hand corner, just to the right of the navigation tabs), click on the “Internet options” option and then click on the “Security” tab in the pop-up menu. There you will be able to choose one of the security settings pre-established by Microsoft or customize your own level of security.
If you are using the Android Chrome browser, go to the “Settings” menu (normally in the top right-hand corner, next to the button to open a new tab) and click on “the “Security and privacy” option and there, on the pop-up menu, you will be able to choose whether or not to accept cookies.
If you use any other browser or platform, the process is very similar. You will be able to find more information in the help menu of each one.
In addition, you can open a private browsing session inside your browser in which your system stores no undesired information on your hard drive.
You can even view all the cookies stored by your browser on your hard drive and, if you wish, delete them individually. For instance, if you are using the Windows 7 operating system and version 10 of the Internet Explorer browser, the cookies this browser stores on your hard drive are normally located at the following folder: C:\Users\[UserName]\AppData\Local\Microsoft\Windows\Temporary Internet Files\.
Lastly, you should be aware that most browsers can inform you of how to avoid accepting new cookies, what to do so that you can be notified when new cookies are received or how to turn off cookies completely. If you want to find out more about the operation of cookies, we recommend you consult the help file shown on the toolbars of your browser (for instance, if you press F1 on Windows devices, you can also access the help file).
If you would like more information about cookies, you can consult the “Guía sobre el uso de las cookies” (Guide to using cookies) prepared by the Spanish Data Protection Agency (AEPD).
Remember that the Cookies Policy forms part of Tendam’s Privacy Policy.
Tendam may unilaterally amend its Cookies Policy in those cases where there is a change in current legislation, case law, or internal criteria. Any changes made to this policy will be published at this same address.